Most homeowners have never filed a roof claim before. We have helped hundreds of Charlotte-area homeowners navigate the process — and we make it straightforward.
We inspect your roof and document all damage with detailed photos — exactly what insurance adjusters need to approve a claim.
You contact your insurance company to file the claim. We coach you on what to say and provide our documentation to support it.
We meet your adjuster on-site. We walk the roof together so nothing gets missed. Our documentation sets the standard for the inspection.
Once approved, we schedule your replacement. Your out-of-pocket cost is typically your deductible — we handle the insurance paperwork.
Call us first. We document the damage before the adjuster visit — which gives you a much stronger claim. If you call your insurer first, they may send an adjuster before the damage is properly documented.
We can help you request a re-inspection, provide additional documentation, or refer you to a public adjuster if needed. Denials are not always final — especially if the initial inspection was incomplete.
No — there is no obligation. We help homeowners with the documentation and adjuster process regardless of who does the work. That said, most homeowners who work with us through the claim choose to have us complete the job.
Free inspection · Honest estimate · 5-year warranty · 704-234-2961